We can either supply in bulk to a central distribution point, or offer direct dispatch to any address. The status of any order can be checked at wheresmyorder.signature-gifts.com.

All delivery charges are on a per item basis based on weight.
Max order charge $30

Shipping & Handling Charged on a per item basis Production & Dispatch Shipping Time
Standard Shipping
(US Mainland)
Lightweight / Small Products – $7.00
Heavyweight / Large Products – $12.00
4-5 days via NY  2-8 days
Priority Shipping
(US Mainland only)
All Products irrespective of weight – $17.50 4-5 days via NY  2 days
Urgent Shipping
(US from Factory)
All Products irrespective of weight – $30.00 2-3 days from UK  1-2 days
Standard Shipping
(Canada)
Lightweight / Small Products – $15.00
Heavyweight / Large Products – $25.00
4-5 days via NY  4-8 days
Urgent Shipping
(Canada)
All Products irrespective of weight – $30.00 2-3 days from UK  1-2 days
Bulk US Shipment
(To a Single Address)
All Products irrespective of weight – $30.00 3-4 days from UK  1-2 days
International Shipping
(Rest of the World)
All Products irrespective of weight – $30.00 3-4 days from UK  5-14 days
Notes
  • A day is defined as a working/business day – Monday to Friday.
  • A full day counts on orders received before 9am EST.
  • Charges are on a per item basis to the same mainland USA address (most expensive items will apply first).
  • If ordering via an import basis the items must be placed on the same order at the same time to qualify for the $30 cap on shipping.
  • For items that are drop shipped, there will only be one drop ship charge per order of $3.50 (this excludes products shipped by Signature Gifts).

Carriers Used

Shipped from Long Island NY within 4-5 days of placing order

  • US Standard (light and heavy) = books and calendars we send via DHL BPM (Bound Printed Material). This is a non-signed for but tracked service to your door. All non-bound printed product (e.g. original newspapers) is sent via DHL Parcel. This is not a trackable service (2-8 days)
  • US Priority (light and heavy) = for all products we send via UPS 2nd Day Air. This is a fully signed for and tracked service. (2 days)
  • Canada Standard (light and heavy) = DHL GlobalMail Packet Plus (4-8 days)

Shipped direct from UK Factory within 3-4 days of placing order

  • US & Canada Urgent (light and heavy) = for all products, we send direct from our factory in the UK on a Fed Ex International Next Day Service. This is fully signed for and tracked service (1-2 days)
  • ROW (light and heavy) = UPS International Priority (5-14 days)

Delivery Terms

How Deliveries are made and to where

Signature Gifts Inc will deliver the products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address.

Heavier more expensive items such as the newspaper books are normally sent via a “trackable” service and urgent deliveries are always “trackable”.

We cannot deliver to PO boxes if your delivery is via our courier service.

The status of any order can be checked at www.signature-gifts.com/wheresmyorder/

Delivery Lead Times

Order to delivery is dependent on the item chosen and relevant zip code. At peak times, such as Christmas, deliveries may take a few days longer. For US/Canada orders (only), there is an Express Delivery option. This option prioritizes your order to the top of the queue, and is dispatched using a faster courier service.

Delivery Issues

In the unlikely event you or your customers do not receive products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Inc shall have no liability to you unless you notify Signature Gifts Inc by email at enquiries@signature-gifts.com of the problem within 40 days of the date on which you ordered the products.

Unless you have cancelled your order prior to delivery, you will become the owner of the products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Inc will not be liable for any loss, damage or destruction to the products except insofar as it arises from an inherent defect in any of the products.

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