Delivery Information

Delivery Details for Trade Customers

We can either supply in bulk to a central distribution point, or offer direct dispatch to any address. The status of any order can be checked at www.signature-gifts.com/wheresmyorder
Product Retail Country Delivery Service Order to Delivery Lead Time Cost Price
Under $35 US/Can Standard – non signed and non trackable 10 to 15 business days $5
$35 - $90 US/Can Standard – trackable service 10 to 15 business days $12
$90 + US/Can Standard – trackable service 10 to 15 business days $15
All Products US/Can Priority – faster production & urgent courier - trackable 7 to 9 business days $45
All Products International Service varies by country Up to 15 business days $25
 Notes

1. There will be a $4 handling charge if Signature Gifts postage is not used.
2. A day is defined as a working/business day - Monday to Friday.
3. A full day counts on orders received before 1pm. (So orders received on Tuesday 3pm on 4 day delivery means next Monday).
4. Next day delivery where offered only if order received before 1pm.
5. Add 2 days lead time for embossing recipient`s name onto a cover of a book where chosen.

Delivery Terms


How Deliveries are made and to where

Signature Gifts Inc will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address.

Heavier more expensive items such as the newspaper books are normally sent via a `trackable` service and urgent deliveries are always `trackable`.

We cannot deliver to PO boxes if your delivery is via our courier service.

The status of any order can be checked at www.signature-gifts.com/wheresmyorder/

Delivery Lead Times

Order to delivery is dependent on the item chosen and relevant zip code. At peak times, such as Christmas, deliveries may take a few days longer. For US/Can orders (only), there is an Express Delivery option. This option prioritises your order to the top of the queue, and is despatched using a faster courier service.

Delivery Issues

In the unlikely event you or your customers do not receive Products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Inc shall have no liability to you unless you notify Signature Gifts Inc by email at enquiries@signature-gifts.com of the problem within 40 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Inc will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.

Contact Details

For all sales, marketing or press enquiries please call:

Trade Sales:

Kevin Spindler
t: +44 (0)1582 464 802
kevin.spindler@signature-gifts.com

Marketing:

Mike Herbert
t: +44 (0)1582 464 801
mike.herbert@signature-gifts.com

Accounts / Payment Enquiries:

t: 1-732-381-2332
f: 1-732-381-2699
accounts@signature-gifts.com

General Enquires:

Signature Gifts Inc,
1592 Hart Street,Rahway, NJ. 07065
t: 1-732-381-2332
f: 1-732-381-2699
enquiries@signature-gifts.com

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